Terms and conditions

Age Restriction
All products sold by Burzerk LLC are strictly intended for adults 21 years of age or older.

Right to Refuse Service
Burzerk LLC reserves the right to refuse service, cancel orders, or decline business with any customer at our sole discretion. See above for an example.

Personal Use Only (Resale Policy)
By purchasing from this shop, you agree that all items are for personal use only. Burzerk LLC products may not be resold for commercial profit on any internet website, marketplace, or online platform.

Sizing & Care Instructions
By finalizing your checkout, you acknowledge that you have reviewed our sizing charts and care instructions. Because our items are printed in strictly limited, single-run batches, we cannot guarantee size exchanges once an order is placed.

Safety Warnings
Please keep all packaging materials safely away from children... and chickens!

Agreement of Terms
By placing an order with Burzerk LLC, you acknowledge that you have read, understood, and fully agree to all store policies, shipping terms, and conditions. Store terms are subject to change at any time without prior notice.

Address Verification

Shipping addresses cannot be changed or edited once an order is placed. Please review your shipping details carefully before finalizing your purchase. Burzerk LLC is not responsible for delivery failures, returned packages, or additional transit expenses caused by incorrectly entered or incomplete addresses.
 

Carrier Delays & Loss

Burzerk LLC is not responsible for transit delays, and customers must use their provided tracking number to monitor shipment progress. Any replacements or store credits for shipments permanently lost prior to delivery are processed strictly at the sole discretion of Burzerk LLC.

Stolen Packages & Porch Piracy

 Burzerk LLC is not financially responsible for theft or porch piracy occurring after a confirmed carrier delivery. If tracking states that your package was delivered but you have not received it, you must file a mail theft report with your local authorities if you suspect the package was stolen. 

Transit Damage

To initiate a transit damage or defect claim, email us at the address provided on your invoice within five business days of the carrier's delivery timestamp. Your email must include your full name and order number in the subject line, along with a clear photo of the unused item showing the damage and a clear photo of the shipping bag/box. Once your documentation is verified, Burzerk LLC will provide a prepaid return shipping label to send the item back to our shop.

 Shipping & Tracking Policy

Carrier & Territory: 

All orders are shipped via USPS. We are at the moment strictly shipping within the Continental U.S.A. only.

Fulfillment Timeline: Please allow 5 to 10 business days for your order to be processed, printed, and shipped from our facility.

Rates: Shipping and handling rates are dynamically calculated at checkout based on package weight and your destination.

Tracking & Confirmation: Tracking information is automatically sent to your registered email address as soon as your order has shipped.

Support Window: If you do not receive a shipping confirmation email with tracking details within 10 days of your purchase date, please email us at the address provided on your invoice for assistance.

Email Requirements: Please include your full name and order number in the subject line of your email. This specific email address is strictly monitored for shipping and tracking inquiries only.

 Returns, Replacements 

All Sales Are Final
Because our items are printed in strictly limited, single-run quantities, all sales are final. We do not offer cash refunds or standard exchanges for buyer's remorse or incorrect size selection.

How We Handle Claims

Physical Return Evaluation: To initiate a defect claim, email us at the address provided on your invoice within five business days of the carrier's delivery timestamp. Your email must include your full name and order number in the subject line, along with clear photos of the unused item showing the damage and the shipping bag/box. Once reviewed, Burzerk LLC will determine if a physical return is required. If a return is necessary, a prepaid shipping label will be provided.

Shipping Costs Are Non-Refundable: All original shipping fees remain completely non-refundable under any circumstance.

Item Condition: If a return is required, the item must be completely unworn, unwashed, and sent back with all original tags attached.

Stock Availability: Replacements are subject to available inventory. If your item is no longer available and cannot be reproduced, a store credit will be issued instead. No replacements or credits will be processed for required returns until the physical item is received and inspected at our shop.

Time Limits: Any replacement requests submitted after the 5-business-day window will be automatically declined.